MAMDANICARE KILLED MY GRANDMA

I WENT TO VISIT MY BUBBE IN NEW YORK. ON SHABBAT NIGHT, WHEN THE LIGHTS WERE TURNED OUT, SHE FELL DOWN THE STAIRS. SHE HAD MAMDANICARE INSURANCE, BUT IT WAS DECLINED PERSONALLY BY ZOHRAN, WHO CALLED ME LAUGHING SAYING "I HATE ROSENKRANZ." I AM IN UTTER SHOCK AND CRYING RIGHT NOW